Frequently Asked Questions
(Please Read ALL Questions. They are all important!)

What type of campers do you rent?

PleasureLand RV rents Class A motorhomes, Class C motorhomes, Park Model Trailers, Travel Trailers, Pop-Up Campers, Ice Houses. PleasureLand RV also has a Specialty Division of it's Rental Department that offers Temporary Housing and Air-Conditioned Portable Luxury Restrooms. No matter what you choose, each type will have numerous sizes and floorplans for you to choose to suit your needs!

How old do I have to be to rent a camper?

Law requires any renter of any camper type to be age 25 years of age or older. In addition, each renter 25 years of age or older must be currently covered under an auto insurance policy and possess a Minnesota Class D equivalent driver's license issued up to 26,000 GVWR. There are no exceptions to this rule!

Is there a certain time of year when you can rent?

At PleasureLand RV you can rent most of our units year round! In fact, many people enjoy traveling in the winter months to see family or to simply get away from the cold weather. Please contact any one of our locations for availability.

Is there a minimum amount of days you have to rent a camper for?

Motorhomes are rented for a MINIMUM 7 days from May 20th to Labor Day. The average amount of days a motorhome is rented is 9 days. Travel Trailers, Fold Downs and Ice Houses are rented for a MINIMUM 3 days, with weekly and monthly rates available as well. The average amount of days a Travel Trailer is rented is 7 days.

What are the payments and deposits for a rental?

A payment of $750.00 is required to reserve any Motorhome rental. A payment of $350.00 is required to reserve any Travel Trailer or Air-Conditioned Portable Luxury Restroom. A payment of $200.00 is required to reserve any Icehouse rental. 

What do I need to Make an RV Rental Reservation?

Making an RV Rental reservation is simple to do. You can either make your reservation online or you can call our office and we would be happy to assist you in completing the reservation. you will need the following information when making your reservation; 1. The dates of your trip. 2. What location you want to pick up the RV in. 3. Which RV you are interested in. (There may be a few different size units that would accommodate your party based on the beds and seat belts) 4. Your VISA, Mastercard, AMEX, or Discover card, Check or Cash, and Driver's License. An advance payment of $750.00 for motorhomes and $350.00 for trailers is required at the time of reservation to secure an RV for your trip.

What is your Cancellation Policy?

60 days and beyond your departure date, any cancellation made is subject to half of applied deposit. 59 days or less from the departure date, forfeiture of any pre-aid fees is applied. If we can re-book your cancelled reservation during the dates you had reserved, we will refund any pre-paid fees promptly. If for any reason we are unable to re-book your cancelled reservation, we will retain any pre-paid fees on an account for that will be valid for any future rental.

If you feel there is a possibility of cancellation, we suggest purchasing Travel Insurance from a third party provider. Travel insurance can provide you coverage for medical expenses, trip cancellation/interruption, baggage damage, medical evaluation, and much more. It can provide coverage for airfare, campground reservations, or any advance payments you make with tours or activities. The cost is very reasonable and gives you peace of mind when traveling.

What is the Security Deposit?

The security deposit (DAMAGE DEPOSIT) is required at the time of departure and is used to cover any additional expenses over the estimated trip costs. This deposit is used to cover such costs as additional miles (WHEN APPLICABLE), refueling, cleaning fees, missing items, and damage. The amount of the deposit will vary depending on the type of rental you select. FOLD DOWN rentals require a $500.00 security deposit, TRAVEL TRAILER rentals required a $750.00 security deposit, and MOTORHOME rentals require a $1,250.00 security deposit. The security deposit is a mandatory charge taken by cash or credit card at the time of departure. The security deposit fee is not negotiable for any reason.

When can I pick up and return my rental?

Exact pick up times are set within 7 days of your pick up date. If your RV is available and ready for pick up, we will get you out as soon as possible. RV's must be returned no later than 11:00am. A late fee of $200.00 will be assessed for units returning late.

(Pick up and drop off times are based on availability and are more flexible during the off-season.)

What kind of insurance is required on the rental?

Most personal automobile policies provide coverage for RV Rentals. Personal auto insurance will often provide the best coverage with the limits you are comfortable with and provide the protection you and Pleasureland RV require. Check with your agent to find out if your personal policy provides coverage for the unit you are renting. Pleasureland RV requires that any personal insurance used for their rental is approved for use. If the customer is unable to obtain coverage through their own provider, Pleasureland RV has Collision Damage Waiver available to purchase for coverage on all rental units.

Am I allowed to tow anything with my RV rental?

Motorhomes are able to tow up to 3,000 pound trailer. Towing with the motorhome requires prior permission. Please request to tow at the time you book your reservation, a $50.00 towing charge will apply. THE MOTORHOME PROVIDES NO COLLISION OR LIABILITY FOR DAMAGE TO THE TOWED OBJECT, OR FOR ANY THIRD PARTY INJURY OR DAMAGE CAUSED BY THE TOWED OBJECT.

What is required for towing a trailer?

The tow vehicle must have a minimum Class III receiver, a brake control and a 7-way wiring plug in order to tow a travel trailer. The trailer tongue height is 18"-21" off the ground and the trailer ball size will vary depending upon trailer size. Travel Trailers are a 2"5/16 ball, Pop-Up Campers are a 2" ball and Ice Houses are a 2" ball. Pleasureland RV will rent out weight distribution hitches and brake controls for a fee. This equipment fits most vehicles. Contact us for more specific information.

Am I allowed to have pets?

Dogs will be allowed for a $150.00 fee. Cleaning fees of up to $200.00 will be collected if evidence of the dog is present at the time of return. Absolutely no cats.

Is smoking allowed in the RV's?

Smoking is NOT allowed in our rental units. A minimum $500.00 deodorizing fee WILL be charged for odor caused by smoking.

Are there one-way rentals?

Yes. Rates are based on distance and vary depending on the time of year. Call any Pleasureland RV Rental Specialist for details and pricing for your drop-off location.

What is the Rental Services Bundle?

Pleasureland RV offers a Rental Services Bundle for the return of your rental trailer or motorhome. For an optional fee of $149.00 for trailers and $199.00 for motorhomes, we will do up to three hours of cleaning upon your return, as well as empty and rinse the holding tanks and refill your L.P. and gasoline tanks (priced for fuel and L.P. not included). Over the years, we have found most people do not have the facilities nor do they wish to cut their travel time short to perform this unpleasant work. Purchasing the Rental Services Bundle Prepaid cleaning includes everything you would need to do before you return your rental after your trip, only we'll do it for you.

What is Pre-Paid Dumping?

Pleasureland RV offers a Rental Services Bundle for the return of your rental trailer or motorhome. For an optional fee of $149.00 for trailers and $199.00 for motorhomes, we will do up to three hours of cleaning upon your return, as well as empty and rinse the holding tanks and refill your L.P. and gasoline tanks (priced for fuel and L.P. not included). Over the years, we have found most people do not have the facilities nor do they wish to cut their travel time short to perform this unpleasant work. Purchasing the Rental Services Bundle Prepaid cleaning includes everything you would need to do before you return your rental after your trip, only we'll do it for you.

What is the difference between a Class A and Class C motorhome?

We rent two different classes of motorhomes that are both self-contained. Class C motorhomes have truck chassis on the front as well as a cab over bed. This class is the most economical and also has a greater variety of floorplans to fit your needs. Class A motorhomes are bus-style and have a flat front with a large windshield. They are built with higher ceilings providing a more luxurious ambiance. They also include larger tanks and hydraulic leveling systems.

What is Included in the Kitchen Kit and Personal Convenience Kit?

Kitchen kit includes: Kettle/Cover; 1qt. Sauce Pan/Cover; Frying Pan; Coffee/Pot; Bowl; Platter; Strainer; Vegetable Peeler; Can Opener; Corkscrew; Cutting Board; Cutlery Set; Waste Basket w/bags; Broom & Dustpan; Mop & Bucket; Cleaning Supplies. Convenience Kit includes: 2 each of the following items: Blankets; Pillows; Pillow Cases; Hand Towels; Bath Towels; Wash Towels; Dish Towels; Cereal Bowls; Dinner Plates; Glasses; Coffee Cups; Silverware Set. Additional person $25.00 each. Limited Availability- Advanced reservation required.

What is the fuel policy?

Our fuel policy is very simple. Fuel is marked at the time of delivery. If the fuel is less upon return, a $15.00 fuel fee will be added to the actual costs to return the fuel to its original level. Propane is available on-site and is full when picked up and is charged only for the amount used.

How many free miles are included in a Motorhome Rental?

Class A motorhomes include 125 miles free per day with $0.35/mile charged after that. Class B & C Motorhomes include 125 miles free per day with $0.32/mile charged after that.

What about the generator? Do you charge for generator use?

Motorhomes come with a generator so you can camp anywhere you want, with or without hook ups. Generators are only needed when the RV is not plugged into shore power. The only items that require AC power is the overhead air conditioner, microwave, TV/DVD players, and any item you want to plug into an AC wall outlet. Generator fees are 2 hours free per day with $3.00 per hour after the free usage on Motorhomes. PleasureLand RV also offers portable generators to rent for Travel Trailers and Ice houses for an additional fee.

What is your Privacy Policy?

We respect and are committed to protecting your privacy. We may collect personal identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browsing including your IP address, cookie, and the page(s) you visited. We will not sell your personally identifiable information to anyone. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, address, so that it cannot be read over the internet. We follow all information privacy requirements and regulations as set forth by state and federal law.

How long can I Dry Camp in an RV?

Dry camping means you are camping without an electricity, water, or sewer hookups. The length of time an RV can go before it needs to be recharged, (water, sewer, & battery) will vary depending on the unit. The smaller the unit, the shorter the time. Batteries can go dead as quick as 24 hours depending on the use. On board water will vary depending on consumption. Showers take the most water. Holding tanks also vary based on use. On average, motorhomes may go 2-4 days. Trailers about the same if you have an alternative power source to charge the batteries.

What AMPs do I need for electric hookups?

Many campgrounds will have various options for electric hookups. Most of our motorhomes and trailers need a 30 AMP hookup. A few of the larger motorhomes and trailers require a 50 AMP hookup. If the campground only offers a 110v/15AMP (regular household outlet) then you can still use that to power everything except the overhead air conditioner with the adapter provided in every rental. Please ask the campground what electrical source they have available BEFORE you arrive to pick up your rental so we are aware of what to help you with.

Are your RV rentals just for vacationers?

The idea that renting an RV is only appropriate for vacation is a common misconception. People choose to rent RV's for a variety of reasons, including temporary housing, and special events.

Do you deliver RV Rentals or camper rentals to your customers' preferred location?

We do offer delivery options for any of our rental units for an additional fee. Please contact any PleasureLand RV Rental Specialist for more information for your specific delivery needs.

What are the reservation department hours?

Open M-F 8:00am-5:00pm, Saturday 9:00am-5:00pm (Seasonal). Closed on Sundays and Holidays. No Pick-ups on Saturdays, Sundays or Holidays. 

What do I do in the event I have a question after I pick up my Rental?

Please refer to the customer orientation guide in the rental vehicle. If that does not resolve your question(s), please refer to the "Contact Information Sheet" provided to you upon departure.

What Constitutes a "Rental Day?"

Similar to a rental car, the Rental Day is based on the number of DAYS the vehicle is used. Each DAY constitutes a Rental Day. 

What if I return the vehicle before the date is it due or if I'm late picking up my rental?

No refunds will be made for the early return or late pick ups.